Last Updated: March 2026
Welcome to Zaam Zaam Limited. These Terms and Conditions govern your use of our e-commerce platform and the purchase of grocery products from us. By accessing or using our website, you agree to be bound by these terms.
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our service.
To purchase groceries through Zaam Zaam, you may be required to register an account. You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
In line with our motto, "স্বাদের জাদু, দামের মধু", we strive to provide accurate product images, descriptions, and the best possible pricing. However:
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. If you wish to cancel an order, you must do so before the order is dispatched for delivery.
Zaam Zaam aims to deliver your daily essentials swiftly and safely. Delivery times are estimates and may be subject to delays due to traffic, weather conditions, or other unforeseen circumstances. It is your responsibility to ensure someone is available to receive the delivery at the provided address.
Due to the perishable nature of many grocery items, claims for damaged, spoiled, or missing items must be reported within 24 hours of delivery. Eligible refunds will be processed back to the original payment method or issued as store credit, at our discretion.
Questions about the Terms and Conditions should be sent to us at:
Zaam Zaam Limited
Email: support@zaamzaam.com
Phone: +880 1234 567890
